There are two types of email notifications that learners who have been invited to use the Wizer platform can receive: notifications about assigned tasks and weekly reminders. The admin has the ability to customize the reminder emails.
Notifications with no Active Assignments
When the users are added manually or by CSV file
Add Users ⇒ Admin role ⇒ Email to Complete Registration
Task Assignment Notification Emails
Users are added manually or by CSV file
Add Users ⇒ Training, Gaming, Policy, Monthly Video Assignment with a unique link per user
Add Users/Users AD Sync or Provisioning ⇒ Training, Gaming, Policy, Monthly Video Assignment with a unique link per company
If a new task, such as training, gaming, policy, or monthly video, is assigned, the admin may assign a new task or add a learner to a department that already has an ongoing task, or add a new department to a current task:
New Training, Gaming, Policy, Monthly Video Assigned to a Registered User ⇒ Task notification with Employee Training App link
New Training, Gaming, Policy, Monthly Video Assigned to Non-Registered User ⇒ Task notification with a unique link per user
New Training, Gaming, Policy, Monthly Video Assigned to SSO User ⇒ Task notification with a unique link per company
Weekly Reminders
Sent out every Wednesday after 12 PM EDT (can be configured here)
Registered Users ⇒ Training, Gaming, Policy, Monthly Video Reminders Enabled ⇒ User has the tasks to complete and respective sections in reminders settings are enabled ⇒ Email is being sent
Non-Registered Users ⇒ Training, Gaming, Policy, Monthly Video Reminders Enabled ⇒ User has the tasks to complete and respective sections in reminders settings are enabled ⇒ Email is being sent
Registered Users ⇒ Reminders Disabled ⇒ No Email
Non-Registered Users ⇒ Reminders Disabled ⇒ No Email
1) Click on your name at the top right corner;
2) Select "Account Settings";
3) Choose "Email Reminders";
4) Edit the text of the subject line and/or the message the way you wish it to be.
Admin can send reminders to a user or to users (in bulk).
Please choose Users not Started in the Training Statistics tab, then the 'Users not Started' Modal opens, and you may select the users to send reminders.
Non-Registered Users ⇒ Reminder with a unique per-user registration link
Registered Users ⇒ Reminder with Employee Training App login link
SSO Users⇒ Reminder with SSO login link
Reminders Customization
The Admin can customize reminders' subject and email body sent to users in two ways.
Add New Users flow allows customizing reminders' subject and email body sent to users on its last step
Admin can also select All Users ⇒ select Send Reminders ⇒ Customize outstanding task reminders as on the below screenshot.
Any questions? Please contact our support specialists at support@wizer-training.com.
Best regards,
