Wizer Users receive 2 types of emails: Training Started and Weekly Reminders. Please refer to User's notifications algorythms
1. Training Started Emails
a. Add Users (Regular)Add Users ⇒ Admin ⇒ Email to Set Up an Account
Add Users ⇒ Employee ⇒ Training/Gaming Assigned ⇒ Training Started - (List of training to complete) - Registration Link
Add Users ⇒ SSO/SCIM ⇒ Training/Gaming Assigned ⇒Training Started - (List of training to complete) - SSO login link
c. New Training/Gaming assignment (Admin creates new training / User gets assigned to a department that has training assigned /Admin assigns a new department to a training)
New Training/Gaming Assigned ⇒ Regular Registered User ⇒ Training Started - Login link
New Training/Gaming Assigned ⇒ Regular Non-Registered User ⇒ Training Started - Registration link
New Training/Gaming Assigned ⇒ SSO User ⇒ Training Started - Login link
2. Weekly Reminders (sent every Wednesday after 12 PM EDT, can be configured here)
Registered Users ⇒ Training/Gaming/Awareness Calendar/ Policy Reminders Enabled ⇒ User has some items to complete and respective sections in reminders settings are enabled ⇒ User has been online last 3 months ⇒ Email (all training user has to complete including overdue items)
Registered Users ⇒ Reminders Disabled ⇒ No Email
Non-Registered Users ⇒ No Email
3. Manual Training Reminders - Users not Started Modal (training page manual reminders)
Regular Users ⇒ Non-Registered ⇒ Registration Link ⇒ Email
Regular Users ⇒ Non-Registered ⇒ login link ⇒ Email
SSO/SCIM ⇒ SSO login link ⇒Email
Any questions? Please contact our support specialists at support@wizer-training.com