Microsoft 365 Notification email delivery (custom SMTP alternative)

Wizer provides you with an option to send notification emails from your domain instead of the default wizer-training.com via the Graph API (modern auth/Oauth)

Overview

Since Microsoft deprecated the basic auth methods (described here), we made an option to send notifications with your own domain instead of the default 'wizer-training.com' via Graph API for M365 users.

Sending methods are described in the Graph API documentation.

How to connect?

Prerequisite: to have this option available your company account requires to have access to the White Label service.
If White Label is not enabled for your account, please reach out to your account CSM or open a support case.
Please ensure you create a dedicated account in Entra to be used for sending notification emails.

Step 1:
While in the Wizer admin console, navigate to the account settings:

Once in Account settings select White Label and choose Microsoft 365 Email Delivery tab:

Step 2:
Once the above menu expands, please press on 'Connect':

Step 3:

Important!
In the following step, you will authorize the connection between Wizer and Entra for a specific account that should be used for sending the notifications.
We suggest to create a dedicated account for this purpose.
Please make sure you do not authorize a personal account to avoid having all notifications sent from it.

Upon pressing connect you should be redirected to the Azure authentification page for you to select the account with which you should authorize the connection:

Step 4:
Once authorized you should see the following message:

The overall setting panel should look like this:

Step 5:

To verify the functionality works as expected please attempt to send yourself a manual reminder message as described in this article.

Additional notes and details

1. The child accounts under the parent account will inherit the email delivery settings via Graph API if they are configured under the parent account and the child account has no access to the White Label service.

2. Grandchild accounts will also inherit the settings from the parent account in the same manner as described above.

3. If a child account has the email sending via Graph API configured, the grandchild account will inherit the settings if the account has no access to the White Label.

4. You cannot have both Graph API and Custom SMTP delivery settings active for a single company at the same time.