How to whitelist IP addresses in Proofpoint?

Whitelisting in Proofpoint

When you're ready to whitelist in Proofpoint, follow the below instructions. These instructions were gathered from Proofpoint's Safelisting Addresses article.

    1. Navigate to Security Settings > Email > Sender Lists.
    2. Under the Safe Sender list, enter our IP addresses.
      34.66.138.178

      34.121.251.163

      35.239.224.225

      104.197.155.117

      104.236.69.186

      142.93.178.213
    3. Click Save.

If you have issues with attachment-related emails, see Proofpoint's article on Blocks by Default.

What to Do If Your Emails are Going to Spam

If your emails are being sent to the spam or quarantined, you'll need to add Wizer to the Organizational Safe List in Proofpoint.

Follow the instructions below to add Wizer's hostnames or IP addresses to the Organizational Safe List:

  1. From your Proofpoint admin center, navigate to Email Protection > Spam Detection > Organizational Safe List.
  2. Add either our hostnames or IP addresses. 
    34.66.138.178

    34.121.251.163

    35.239.224.225

    104.197.155.117

    104.236.69.186

    142.93.178.213